Commercial Policy:
We are committed to provide the customers with the latest, suitable, cost effective and sustainable solutions meeting functionalities of the project and optimum compliance to the project specifications.
Customer Service Policy:
Regards every person who contacts us for any reason whatsoever, to be a valued customer.
Committed to providing the best customer service possible and will endeavor to process each enquiry as quickly as possible.
Committed to providing our customers with high quality service which meets their reasonable expectations.
Recognizes that our customer’s needs are as unique and varied as the individuals themselves.
Business will be fair and completed in an appropriate time frame and our customers will be treated with honesty and integrity at alltimes.
Recognize that by providing high quality customer service we are helping to service our customers in the best possible way.
We will listen to our customers and try to provide the services that they really want. We will not assume that we know what they want. we will really find out and listen to the facts.
We will not give any customer the ‘run-around’. If an individual cannot directly help a customer, it is their responsibility to ensure that they find someone who can.